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Online payment regulations in Homfi spółka z ograniczoną odpowiedzialnością and Homfi Rental Management spółka z ograniczoną odpowiedzialnością
Last updated on 5.08.2024.
§ 1.
- The regulations (hereinafter referred to as the "Rules") was drawn up on the basis of the Act of August 19, 2011 on payment services and the Act of July 18, 2002 on the provision of electronic services. It is made available free of charge, in a way that allows its reproduction, copying and recording its content using an ICT system.
- The Rules define the online payment regulations at Homfi Sp. z o.o. with its registered seat in Krakow (31-069), ul. Sukiennicza 8 / U8, KRS number: 0000943668, REGON: 363588638, NIP: 6762500448, e-mail: biuro@homfi.com, phone number: +48 12 345 21 30 and at Homfi Rental Management spółka z ograniczoną odpowiedzialnością with its registered seat in Kraków (31-069), ul. Sukiennicza 8/U8, KRS number: 0000580645, REGON: 36275426, NIP: 6762494570, e-mail: biuro@homfi.com, phone number: +48 12 345 21 30 (hereinafter referred to as "Homfi").
§ 2.
- The entity providing the services described in the Rules is Autopay S.A. with its headquarters in Sopot (81-718), ul. Powstańców Warszawy 6, KRS number: 0000320590, REGON: 191781561, NIP: 5851351185, supervised by the Polish Financial Supervision Authority (Komisja Nadzoru Finansowego) and entered into the register of national payment institutions under the number IP17 / 2013 (hereinafter referred to as "Autopay").
- Each entity using the Services described in the Rules is recognized as a customer (hereinafter referred to as the "Customer").
§ 3.
- Autopay provides the Customer with a payment service consisting in enabling the Customer to execute the submitted payment order by generating payment data (account number, recipient's name, title, amount) allowing for undeniable identification of the transaction (hereinafter referred to as the "Service").
- Autopay is a payment service provider in accordance with the Act of August 19, 2011 on payment services. The service is provided electronically in accordance with the Act of July 18, 2002 on the provision of electronic services.
- Autopay carries out payment transactions only in the Polish currency (PLN).
- Available payment methods:
- payment cards:
- Visa
- Visa Electron
- Mastercard
- Mastercard Electronic
- Maestro.
- bank transfer.
- payment cards:
- Autopay performs the Service by the end of the next business day after submitting the payment order, from Monday to Friday, excluding public holidays, from 8 a.m. to 6 p.m.. The Customer can not revoke the payment order since it is received by Autopay.
- If there is a need to refund funds for a transaction made by the Customer, the refund will be made by Homfi to the bank account assigned to the Customer's payment card.
- If there is a need to return funds for a transaction made by the Customer with a bank transfer, the refund will be made by Homfi to the Customer's bank account.
- The service implementation time is counted from the moment of obtaining positive payment authorization.
- The Service is free of charge.
- To use the Service, it is necessary to have:
- Internet access
- e-mail address
- an updated web browser
- bank account.
§ 4.
The Customer may file a complaint against the provided Service within 30 days from the occurrence of the event - the basis to the complaint. Complaints may be submitted in writing and in person at Autopay's headquarters or via a postal operator or courier, electronically via the complaint form available at the web site: www.pomoc.autopay.pl or by phone: 58 7604 822 between 8 a.m. and 10 p.m. on business days and on Saturdays from 8 a.m. to 4 p.m. (connection payable according to the rates applicable to the telecommunications operator) or in person for the record at Autopay's office (from 8 a.m. to 4 p.m. on business days). The complaint should contain the Customer's data, case description, number and date of the transaction. The complaint shall be considered within 14 days from the date of its receipt.
§ 5.
- Homfi and Autopay are not responsible for using the Service in a manner inconsistent with the law, decency or the Rules.
- The Customer can not provide any illegal content.
§ 6.
- The administrator of personal data provided by the Customer when using the Service is Autopay S.A. with headquarters in Sopot (81-718), ul. Powstańców Warszawy 6, KRS number: 0000320590, REGON: 191781561, NIP: 5851351185.
- Detailed information on the processing of the Customer's personal data can be found in the Privacy Policy available at the web site: www.autopay.pl - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU) on data protection (hereinafter: "GDPR").
- The purpose of processing the Customer's data provided by him in connection with making online payments is the completion of the Service. The basis for the processing of personal data in this case is: an agreement between the Customer and Autopay (Article 6 point (1) letter (b) of the GDPR), Autopay's legal obligation related to the accounting (Article 6 point (1) letter (c)) and by law legitimate interest of Autopay, consisting in the processing of data to establish, assert or defend any claims (Article 6 point (1) letter (f) of the GDPR).
- The supply of personal data is voluntary but necessary for the provision of the Service.
§7.
- The provision of Services by Autopay to the Customer is under condition of conclusion of the contract by accepting the Rules.
- The contract is concluded for a definite period of time - performance of the Service.
- A customer who has concluded a distance contract or a contract outside the business premises, is entitled to withdraw from it without giving any reason within 14 days, however, the full performance of the Service to the Customer results in the inability to withdraw from the contract.
- The Rules enter into force on March 4, 2022.
I. [General Provisions]
- The Organiser of the promotion under the name "Notariusz Gratis" (hereinafter referred to as "Promotion") is Homfi spółka z ograniczoną odpowiedzialnością with its registered seat in Kraków at Sukiennicza Str. 8/U8, 31-069 Kraków, entered into the Register of the Enterpreneurs kept by the District Court for Kraków – Śródmieście in Kraków, XI Commercial Division of the National Court Register under the KRS number 0000943668, conducting its business activity under the brands homfi and Private House Brokers (hereinafter referred to as "Organiser").
- These regulations (hereinafter referred to as "Rules") set forth the principles and rules of participation in Promotion which are accepted by the participant upon accession to Promotion.
- The Promotion is addressed to natural persons having full capacity to enter into legal transactions, having place of residence within the territory of the Republic of Poland and to natural persons conducting business activity and to legal entities with their registered seat within the territory of the Republic of Poland (hereinafter referred to as "Customer").
- The Promotion comes into effect on January 1st, 2019 until the recall.
II. [Conditions of the Promotion]
- To participate in the Promotion, the Customer is obliged to:
- accept the Rules of the Promotion,
- conclude Exclusive Property purchase agency agreement with the Organiser including the commission due to the Organiser in amount not lower than 3,69 % gross price used in the transactions in sale of the property,
- decide to purchase the property through the Organiser by expressing the will and acceptation the terms and conditions of preliminary sales agreement of a property or its part, sales agreement of a property or its part, sales agreement of the cooperative right to a property or its part, sales agreement of an expectative right to a property, agreement for the assignment of rights and obligations under the development agreement or other agreement in a form of notarial deed, referred to this point of the Rules, with the seller presented to the Customer by the Organiser,
- to conclude the agreement aforementioned in letter c. within the administrative territory of the cities: Kraków, Warszawa, Wrocław, Gdańsk, Poznań, Łódź, Lublin or Gliwice in the public notary office recommended by the Organiser.
- The Customer, who fulfills the conditions aforementioned in point 1 of this article, shall be released from occurring the notarial fees in the form of a notarial fee for the preliminary sales agreement or sales agreement, including preparation of copies of notarial deed (up to five copies). Other fees, including the fee for establishing property rights (e.g. mortgage) or court costs in land and mortgage register proceedings, are not covered by the Promotion and are borne by the Customer in full.
- The Promotion shall not be combined with other promotional offers of the Organiser.
III. [Complaints]
- The Customer is obliged to make the complaints referring to the Promotion via e-mail by sending a message to: biuro@homfi.com with a note "Promocja Notariusz Gratis".
- The complaint shall include obligatorily: name, and surname of the Customer, his correspondence address and e-mail address as well as the exact description of the complaint reason and the requested mode of settlement of the matter by the Organiser.
- The Customer shall be informed immediately in writing about the mode of settlement of the complaint by the Organiser, but not later than in 30 days from the date of filing the complaint.
- The settlement of the complaint exhausts the complaint proceedings provided by the Organiser.
- The complaint proceedings are voluntary and do not exclude any right of the Customer provided under current regulations of law, including seeking the rights in court proceedings.
IV. [Personal Data]
- The administrator of the personal data of the Customers participating in the Promotion, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "RODO"), is the Organiser.
- The Customer is entitled to contact the Organiser on all the matters referring to processing of personal data including contact in order to execute his rights on this scope via e-mail: biuro@homfi.com or in writing to the address of the Organiser (his registered seat).
- The personal data of the Customers filing the complaint will be processed in order to:
- enable the Customer to participate in the Promotion – on the basis of fulfilling the agreement (article 6 section 1 item b RODO);
- settle and respond the fled complaint – on the basis of legally grounded interest of the Organiser (article 6 section 1 item f RODO) consisting in necessity of processing personal data in order to settle and respond the complaint;
- possibility to pursue or possible protection against the claims – on the basis of legally grounded interest of the Organiser consisting in enabling the Organiser to settle and pursue possible claims or to protect himself against such claims.
- The personal data will be processed within the period which is necessary to the execution of the rights from the Promotion and within the period necessary to settle and respond to the complaint. The period of processing personal data may be extended each time by the limitation period of the claims in case the processing of personal data will be necessary to pursue the possible claims or protection against such claims by the Organiser.
- Each Customer is entitled to request an access to the personal data and has the right to correct, remove or limit processing his personal data.
- Each Customer is entitled to raise an objection against processing his personal data.
- Each Customer is entitled to lodge a complaint to the proper supervisory authority competent for the matters related to personal data protection in the EU Member State of his residence, workplace or place of commitment presumed violation (in Poland: Prezes Urzędu Ochrony Danych Osobowych).
V. [Additional Provisions]
Each time within the Promotion period, the Organiser is entitled to exclude the Customer from participation in the Promotion in the event of developing reasonable suspicion of taking an actions contrary to the Rules as well as in the event of the grounds of participation in the Promotion, relating to the Customer, has expired, according to terms and conditions regulated in article 2 section 1 of the Rules.
VI. [Final provisions]
- The Rules of the Promotion are public and will be made available to the Customer before participating in the Promotion and on his written request sent to the address of the Organiser. The Rules are available also in the seat of the Organiser and on his website: https://www.homfi.com/en/terms-and-conditions and https://www.privatehousebrokers.pl/en/terms-and-conditions/.
- The Organiser reserves himself the right to introduct the amendments to the Rules and terms and conditions of the Promotion in case it is grounded by the purpose of the Promotion and will not cause deterioration of terms and conditions of participation in Promotion provided that the amendments do not infringe the rights acquired by the Customers participating in the Promotion until introduction of amendments to the Rules. The
- Customers will be informed of the amendments to the Rules via note on the website aforementioned in section 1. In matters not covered by the Rules, the provisions of the law in force in Poland shall be applied.
I. Definitions
- Phrases and expressions used in this document shall have the following meaning:
- "Rules" - this document being the rules of providing services by electronic means;
- "Supplier" - Homfi sp. z o.o. with its registered headquarters in Kraków, Sukiennicza Str. 8/U8, KRS number: 0000943668, tel. +48 12 345 21 30, e-mail: kontakt@homfi.com;
- "Website" - set of logically ordered, connected to each other by the navigation and links, parts presented by the web browser under even electronic address www.homfi.com and https://www.privatehousebrokers.pl/
- "User" - someone who uses the Website;
- "User’s terminal device" - telecommunication terminal device defined in article 2 section 32 of the Act of 16th July 2004 Telecommunications Law used by the User;
- "Cookie files" - computer data, especially text files stored on the User’s terminal device and destined to be used with the Website; cookie files contain e.g. Website address and the time of storage on the User’s terminal device.
II. General provisions
- The Rules define the rights and obligations of the parties of the services by electronic means and were developed on the basis of the article 8 of the Act from 18th July 2002 of providing services by electronic means.
- Acceptance of the Rules shall be treated as expressing the intent to enter into the agreement with the Supplier on the conditions laid down in the Rules.
III. Types and scope of providing services by electronic means
- Services offered by the Supplier through the Website are:
- reservation of the property from the Supplier’s offer intended for sale or lease,
- design services,
- home staging services.
- In case the online payment is necessary regarding the Supplier’s services mentioned in section 1, it will be operated by Autopay S.A. with its registered headquarter in Sopot (Online Payment Regulations: https://www.homfi.com/en/terms-and-conditions and https://www.privatehousebrokers.pl/en/terms-and-conditions/online-payment-terms-and-conditions).
IV. Conditions of providing services by electronic means
Technical requirements necessary to cooperate with the Supplier’s IT system:
- To use the Website you will need:
- a device with the Internet connection with installed and properly configured and up-to-date version of the Internet browser with properly positioned Cookie files service option;
- active e-mail account in case of using some internet forms.
- The Website places the Cookie files on the User’s terminal device (read more about cookie files in the Cookie files policy: https://www.homfi.com/en/terms-and-conditions and https://www.privatehousebrokers.pl/en/policies/cookie-policy).
Prohibition of providing illegal content:
- It is forbidden to provide by the User illegal content, especially offensive content or which may be misleading or infringes the rights of the third party or containing viruses or that may lead to damage or distractions of the IT systems.
- The User is obliged to obey the prohibition of the abuse of the means of the electronic communication and not to provide to/by the Supplier’s IT systems content that causes malfunctioning or system overload.
Risks associated with providing services and data secure:
- Systems used by the Supplier provide a high security and data protection standard. Information relating to User’s personal data processing you will find in the Privacy Policy (https://www.homfi.com/en/terms-and-conditions and https://www.privatehousebrokers.pl/en/policies/privacy-policy).
- Using services provided by the Supplier needs the usage of public website (Internet) which may be related to increased risk of dangers in connection with using the Internet. The User should be aware of that.
- One of the risks mentioned above is the possibility of obtaining the access to the transmitted data or to the data stored on the computer by the unauthorized parties and interference in this data which may cause data loss or data change or prevent the use of services provided by the electronic means offered by the Website.
Costs of using the Website:
- Costs of connecting the User with the Supplier’s Website are charged to the User according to the tariffs offered by the telecommunication operator who provides the User the possibility of using the Internet, including transmitting and receiving electronic data from the Website.
- The User is not charged for any additional costs imposed by the Supplier regarding the use of the Website.
V. Conditions of concluding and terminating agreements on providing services by electronic means
- The acceptance of the Rules shall be regarded as a will of concluding the agreement on providing services by electronic means.
- The agreement is concluded after the Supplier confirms its terms and conditions.
- The acceptance of the Rules may be expressed by the User clearly by submitting a statement on reading the Rules or implicitly if after reading the Rules the User continues using the Website and forms available on the Website. In case of doubt it is considered that the agreement on providing services by electronic means is concluded at the moment of writing by the User the Website address.
- In case of leaving the Website by the User, the agreement on providing services by electronic means is not concluded.
- The Supplier reserves the right to close the Website without explanation.
VI. Complaint procedure
- The User may make a complaint if the services provided by electronic means are not performed by the Supplier or are performed contrary to the Rules.
- The complaint shall contain:
- personal data of the User,
- subject of the complaint and related period of time,
- circumstances that justify the complaint,
- signature of the User - if the complaint is made in writing.
- The complaints shall be made in writing and submitted at the reception desk at the Supplier’s headquarters or via e-mail: biuro@homfi.com immediately, no longer than within 14 days from the occurence of the accident being the basis of the complaint. If the complaint is made by the e-mail, it shall be sent from the e-mail address provided by the User in the registration form under pain of leaving without recognition.
- The Supplier replies to the complaint via e-mail, to the e-mail address provided by the User or in writing, to the address provided by the User, within 14 days from receiving the complaint.
- The Supplier may leave the complaint without recognition if:
- the complaint is regarding the subject that is explained in the Rules or attachments. In this case the response to the complaint includes the referrence to the appropriate document,
- the complaint is regarding the subject that was previously explained in the response to the User’s complaint. In this case the response to the complaint includes the refference to the appropriate correspondence,
- the complaint was made by the third person who has no appropriate authority.
- If the complaint does not fulfill the formal requirements stated above, the Supplier invites to complete the complaint within no longer than 7 days along with the instructions that if the complaint will not be completed during the indicated period of time, it will be left without recognition.
- The Supplier will inform the User about leaving the complaint without the recognition.
- The Supplier does not bear responsibility for incorrect data transmission, including those caused by breakdown of the IT systems, telecommunication systems or power supply systems, nor for the data transmission errors caused by the operator’s delay. The Supplier does not bear responsibility to the lack of the access to the Website for the reasons that are outside the Supplier’s control. In case of safety risk or need for carrying out technical changes on the Website the Supplier may block or suspend the accession to the Website, without prior notification to the User.
- The Supplier does not bear responsibility to the damages occured in connection with using the Website, including the contact form, or with lack of possibility of using the Website by the User, or with interference, errors, lacks, defects, malfunctioning, data transmissions delays, computer viruses, line or IT system breakdown, or other activities of the Website, subject to the mandatory law provisions.
- Above all the Supplier does not bear responsibility for using the Website, including the contact form, in the manner that is contradictory to the Rules, the provisions of law or its socio-economic purpose.
VII. Final provisions
- The Supplier reserves the right to modify the Rules.
- The Users will be informed about the modification of the Rules by electronic means and by providing on the Website the updated Rules.
- Modifications of the Rules enter into force at the date specified in the information about the modification, not earlier than after 14 days from the date of informing about the modifications of the Rules.
- The access to the current information about the modifications of the way and scope of services provided by the electronic means and to the information mentioned in article 6 of the Act on providing services by the electronic means, the Supplier will fulfill by the Website.
- The applicable law for all legal relations arising from the Rules is Polish law.
- Any disputes shall be resolved by the Polish court.
1. [General Provisions]
- The Organiser of the promotion under the name "Certyfikat Energetyczny Gratis" (hereinafter referred to as the "Promotion") is Homfi spółka z ograniczoną odpowiedzialnością with its registered headquarters in Kraków, Sukiennicza Str. 8/U8, 31-069 Kraków, entered into the Register of the Enterpreneurs kept by the District Court for Kraków – Śródmieście in Kraków, XI Commercial Division of the National Court Register under the KRS number 0000943668, conducting its business activity under the brands homfi and Private House Brokers (hereinafter referred to as the "Organiser").
- These regulations (hereinafter referred to as the "Rules") set forth the principles and rules of participation in Promotion which are accepted by the participant upon accession to Promotion.
- The Promotion is addressed to natural persons having full capacity to enter into legal transactions, having place of residence within the territory of the Republic of Poland and to natural persons conducting business activity and to legal entities with their registered seat within the territory of the Republic of Poland (hereinafter referred to as the "Customer").
- The "Energy Certificate" means the energy performance certificate referred to in the Act on the energy performance of buildings of August 29, 2014 (Dz. U. z 2024 poz. 101).
- The Promotion comes into effect on the 5th April 2024 and is valid until further notice.
- The Promotion applies to residential premises and single-family houses, but does not apply to large properties (over 500 m2), including buildings and building complexes.
- The Promotion applies to the standard version of Energy Certificate and does not cover the reimbursement of costs associated with sending the paper (original) version of the Energy Certificate to the Customer via Poczta Polska or another postal operator. If the Customer selects additionally paid variants, e.g. express, only the amount of the standard variant will be discounted under the Promotion, and the Customer will be obliged to pay the difference between the chosen variant and the standard variant.
2. [Conditions of the Promotion]
- To participate in the Promotion, the Customer is obliged to:
- accept the Rules of the Promotion,
- conclude with the Organiser:
- exclusive real estate sales agency agreement including the commission due to the Organiser in the amount not lower than 3,69 % gross sell price of the property,
- exclusive real estate lease agency agreement including the commission due to the Organiser in the amount not lower than 123 % gross of the gross rent price of the property,
- exclusive property lease management agreement including the commission due to the Organiser in the amount not lower than 14 % gross of the gross rent price indicated in the property lease agreement plus VAT,
- place an order for the standard version of the Energy Certificate via the form on the website: https://www.homfi.com/uslugi/dla-ciebie/certyfikaty-energetyczne/zamow using the discount code received from the Organizer; The Organizer is not responsible for the correctness or truthfulness of the data entered by the Customer into the order form.
- The Customer who fulfills the conditions aforementioned in point 1 of this article will receive an Energy Certificate for the property prepared at homfi's expense by an entity providing professional services in the field of preparing such certificates. The Promotion applies to the certificate in electronic version (pdf file). If it is necessary to obtain a paper version, additional fees apply for printing and shipping the document in accordance with the information provided above. order form. Other fees related to the conclusion of the real estate sale/rental agreement are not covered by the Promotion and are borne entirely by the Customer on his own.
- If, after receiving the Certificate, the Client withdraws from the contract referred to in point 1 above or terminates it, he/she will be obliged to refund the cost of the Energy Certificate to the Organiser in accordance with the price list available when placing the order, before activating the promotional code.
- The Promotion shall not be combined with other promotional offers of the Organiser.
3. [Complaints]
- The Customer is obliged to make the complaints referring to the Promotion via e-mail by sending a message to: biuro@homfi.com with a note "Promocja Certyfikat Energetyczny Gratis - complaint".
- The complaint shall include obligatorily: name, and surname of the Customer, his correspondence address and e-mail address as well as the exact description of the complaint reason and the requested mode of settlement of the matter by the Organiser.
- The Customer shall be informed immediately in writing about the mode of settlement of the complaint by the Organiser, but not later than in 14 days from the date of the submitting of the complaint.
- The consideration of the complaint exhausts the complaint procedure conducted by the Organiser.
- The complaint procedure is voluntary and does not exclude the Customer's rights granted under applicable law, including the possibility of pursuing claims through court proceedings.
4. [Personal Data]
- The controller of the personal data of the Customers participating in the Promotion, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR"), is the Organiser.
- The Customer is entitled to contact the Organiser on all the matters referring to processing of personal data including contact in order to execute his rights on this scope via e-mail: biuro@homfi.com or in writing to the address of the Organiser (his registered seat).
- The personal data of the Customers filing the complaint will be processed in order to:
- enable the Customer to participate in the Promotion – on the basis of fulfilling the agreement (article 6 section 1 item b GDPR);
- settle and respond the fled complaint – on the basis of legally grounded interest of the Organiser (article 6 section 1 item f GDPR) consisting in necessity of processing personal data in order to settle and respond the complaint;
- possibility to pursue or possible protection against the claims – on the basis of legally grounded interest of the Organiser consisting in enabling the Organiser to settle and pursue possible claims or to protect himself against such claims.
- The personal data will be processed within the period which is necessary to the execution of the rights from the Promotion and within the period necessary to settle and respond to the complaint. The period of processing personal data may be extended each time by the limitation period of the claims in case the processing of personal data will be necessary to pursue the possible claims or protection against such claims by the Organiser.
- Each Customer is entitled to request an access to the personal data and has the right to correct, remove or limit processing his personal data.
- Each Customer is entitled to raise an objection against processing his personal data.
- Each Customer is entitled to lodge a complaint to the supervisory authority competent for the matters related to personal data protection - President of the Polish Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).
5. [Additional Provisions]
- Each time within the Promotion period, the Organiser is entitled to exclude the Customer from participation in the Promotion in the event of developing reasonable suspicion of taking an actions contrary to the Rules or the agreement referred to as article 2 section 1 b), as well as in the event of the grounds of participation in the Promotion, relating to the Customer, has expired, according to terms and conditions regulated in article 2 section 1 of the Rules.
- If the agreement referred to in article 2 section 1 b) is terminated by the Customer for any reason or if the Customer withdraws from the real estate sale/rental agreement for any reason, he or she will be obliged to reimburse the Organizer for the costs of obtaining the Energy Certificate.
6. [Final provisions]
- The Rules of the Promotion are public and will be made available to the Customer before participating in the Promotion and on his written request sent to the address of the Organiser. The Rules are available also in the seat of the Organiser and on his website: https://www.homfi.com/en/terms-and-conditions and https://www.privatehousebrokers.pl/en/terms-and-conditions/.
- The Organiser reserves the right to change the conditions of the Promotion drawing the Promotion in case it is grounded by the purpose of the Promotion and will not cause deterioration of terms and conditions of participation in Promotion provided that the changes do not infringe the rights acquired by the Customers participating in the Promotion until introduction of the changes to the Rules. The Customers will be informed of the changes to the Rules by posting information on the Organizer's website, indicated in section. 1 above.
- In matters not covered by the Rules, the provisions of the applicable Polish lawshall be applied.
§ 1
Basic information
- These regulations (hereinafter referred to as: "Statute") defines the terms of the promotion, according to which the organizer's clients receive a reward for recommending the Client (hereinafter referred to as: "Special offer").
- The Promotion Organizer is Homfi limited liability company based in Kraków at ul. Sukiennicza 8/U8, 31-069 Kraków, NIP: 6762500448 and Homfi Rental Management limited liability company based in Kraków at ul. Sukiennicza 8/U8, 31-069 Kraków, entered into the register of entrepreneurs of the National Court Register under KRS number: 0000580645 (hereinafter referred to as "Homfi" the "Organizer")
- The administrator of personal data provided by the Competition Participants is Homfi spółka z ograniczoną odpowiedzialnością.
- Participation in the Promotion is free of charge, the Organizer does not refund any costs that the Participant might incur in connection with participation in the Promotion.
- The Promotion provides for two types of Rewards - financial resources (Bonus) or a discount on the Rental Management service (Discount), in exchange for recommending the Organizer's services, which will result in the Organizer gaining turnover.
- Only entities that, before making the recommendation, were or still are the Organizer's clients for the services provided by him (concluded an agreement with the Organizer for the provision of services, e.g. real estate brokerage), take part in the Promotion.
- The Organizer reserves the right to change the provisions of these Regulations in the event of a change in applicable legal regulations or for other reasons beyond the Organizer's control, including force majeure.
§ 2
Participating in the Promotion
- Promotion Participant (hereinafter referred to as: "Participant") is an entity with full legal capacity that meets the condition of § 1 section 6 of the Regulations (Homfi Customer), who will submit the application via a dedicated promotion form provided by the Organizer.
- The form must include the Participant's details, the details of the person to whom the Organizer's services were recommended and the type of services recommended. The form can also indicate the Agent to whom the recommended Customer will be assigned.
- The data left in the form must be sufficient to identify a specific entity and contact this entity.
- The right to participate in the Promotion, as well as the rights and obligations related thereto, including the right to demand the issuance of the Prize, cannot be transferred to other persons and entities.
- Recommendation does not take part in the promotion
- a person who, after being contacted by the Organizer, declares that he or she does not want to use the Organizer's services or does not agree to be contacted,
- a person who is already in the Organizer's database - about which the Organizer will inform the Participant within 5 business days of reporting, under pain of being deemed that this person is not in the Organizer's database,
- a person already recommended by another entity - about which the Organizer will inform the Participant within 5 business days of notification, under pain of being deemed that this person is not in the Organizer's database,
- person reported without his/her consent.
§ 3
Organizer's liability
- The Organizer is not responsible for the reliability and truthfulness of the data provided by the Participants, including the inability to transfer the prizes for reasons attributable to the Participant.
- The Organizer reserves the right to exclude from participation in the Competition Participants whose actions are contrary to the law, the Regulations or aim to circumvent the law.
§ 4
Prize
- [Need] The Participant receives a Reward in the form of a Matching Bonus 25 % remuneration received by the Organizer from the recommended Customer or from another entity that provided a service to the recommended Customer, subject to § 5.
X = W*0.25, where X - means Bonus, W - gross salary - [Rabbot] If the Participant is the Organizer's client for the rental management service (signed the contract), instead of the Prize specified in section 1 or § 5, benefit from the Discount on the remuneration for lease management. The amount of the Discount depends on the type of Organizer's service used by the person recommended by the Customer:
- sales brokerage service (exclusive agreement required) - three months of free lease management,
- rental brokerage service (exclusive agreement required) - one month of rental management for free,
- rental management service - one month of rental management for free,
- purchase brokerage service - one month of free rental management,
- rental brokerage service - one month of rental management for free,
- mortgage loan - one month of free lease management,
- interior design service - one month of free rental management.
- [Maximum amounts] The maximum amount of Discount that a Customer can obtain for the property rental management service by participating in the Promotion is PLN 1,500 gross for one referral. The maximum amount of the Bonus is PLN 10,000 gross for one referral.
- [Term of validity] The prize is due, provided that full remuneration is paid for the service provided to the Organizer by the person recommended, in accordance with the contract concluded with him, in within 18 months of submitting the order.
- The reward is not due if the remuneration received from the recommended person only covers the costs of providing the service.
- [Payment date] The prize will be paid within 30 days days from receiving the payment from the recommended person.
- [Tax] The organizer will charge the amount due flat-rate tax at a rate of 10% and will pay it to the tax office if the amount is exceeded 2000 PLN for a one-time prize.
- [Payout method] The prize is paid only to the Participant's bank account, provided by him in writing or in the application form (cash cannot be paid).
- [Confluence of Prizes] Bonus and Discount cannot be combined. Only one Reward can be received from one Client's recommendation. In the event of multiple bases, the Participant chooses the Reward selected by the Participant, and if there is no choice, the higher Reward is awarded.
- [Settlement of Bonuses in services] The Participant who is entitled to the Bonus may have it counted towards other settlements with the Organizer, e.g. by deducting the Bonus from the amount due for payment of remuneration for the sale of the Real Estate. The condition for deduction is that both receivables are due and the deduction is made within 30 days of the Premium being due.
§ 5
Bonus for recommending Rental Management
- [Management Bonus] If the recommended Client concludes a rental management agreement, the Bonus is 25% of the remuneration expected for 12 consecutive months of management, due to the Organizer.
- [Deadline] The bonus is paid within 30 days of payment of the management fee for the first full month.
- [Apartment package] The remuneration is calculated for each apartment under lease management separately and refers to the first agreement concluded with the Organizer, including the entrustment of a package of apartments to lease management.
§ 6
Processing of personal data
- The administrator of the Participants' personal data is Homfi spółka z ograniczoną odpowiedzialnością with its registered office in Kraków at ul. Sukiennicza 8/U8, 31-069 Kraków, NIP: 6762500448.
- Personal data will be processed on the basis of the consent expressed by registering to participate in the competition.
- The personal data of the Participant and the recommended person will be stored for a period of up to 5 years from the end of the Competition and the shipment of prizes.
- To the extent resulting from the GDPR and taking into account the limitations indicated therein, the Participant and the recommended person have the right to access their data and the right to rectify, delete, limit processing, the right to transfer data and the right to withdraw consent at any time.
- Withdrawal of consent will result in refusal to register the entry in the competition or inability to issue prizes.
§ 7
Complaints
- Client is obliged to submit all complaints regarding the Promotion electronically to the e-mail address: biuro@homfi.com with the note "Referral Bonus Promotion - complaint".
- The complaint must include: the name and surname of the Customer, his or her exact correspondence address and e-mail address, as well as a precise description of the reason for the complaint and the desired behavior by the Organizer.
- The Customer will be informed immediately in writing about how the complaint will be handled, but no later than 14 days from the date of submitting the complaint.
- Consideration of the complaint exhausts the complaint procedure conducted by the Organizer.
- The complaint procedure is voluntary and does not exclude the Customer's rights granted under applicable law, including the possibility of pursuing claims through court proceedings.
§ 8
Final provisions
- The Participant's participation in the Promotion constitutes acceptance of the Promotion rules contained in these Regulations.
- The Regulations are the only document specifying the rules of the Promotion.
- Any disputes that may arise in connection with the implementation of the Promotion will be resolved by the court having jurisdiction over the Organizer.
- In matters not regulated by the Regulations, the provisions of the Civil Code in force in the Republic of Poland shall apply accordingly.
- The Organizer reserves the right to change the provisions of the Regulations.
- The final interpretation of the provisions of the Regulations rests with the Organizer.
Example calculations:
- The remuneration for sales intermediation amounted to PLN 20,000 gross, the referral bonus amounted to PLN 5,000 gross.
- The remuneration for rental agency was PLN 3,000 gross. The referral bonus was PLN 750 or a 1-month discount on Lease Management.
- The affiliate remuneration for the mortgage loan was PLN 1,000 gross - The referral bonus was PLN 250 or a 1-month discount on Rental Management.
"Insurance policy for the Lessor" Regulations for real estate lease agency agreements and property lease management agreements
(hereinafter referred to as the "Regulations")
- These Regulations specify the rules under which Homfi, as part of the remuneration, will purchase an insurance policy for you covering: interruptions in rent payments (no payment from the lessee or temporary exclusion of the apartment from the possibility of renting), coverage of legal assistance costs, specialist costs and insurance of household movables , in accordance with the General Insurance Terms and Conditions, which are an annex to the policy (hereinafter referred to as the "Policy").
- The Regulations apply to you if you have concluded a real estate lease agency agreement or a property lease management agreement with Homfi (hereinafter referred to as the "Agreement").
- You are entitled to the Policy as part of the remuneration referred to in the Agreement that you will pay to Homfi for the real estate brokerage or real estate rental management service only if:
you will rent the property to a lessee who has obtained a positive certificate issued by Homfi's partner, simpl.rent (simpl sp. z o. o.) and
Homfi's remuneration (commission) rate will not be lower than that provided for in Table 1 (lease agency agreement) or Table 2 (property lease management agreement) for a specific transactional rental rate, respectively.
Table 1. Lease agency agreement

Table 2. Property lease management agreement

- For the lessee to obtain the positive certificate referred to in point 3 a) he must successfully pass full verification carried out by a Homfi’s partner. Verification of the lessee involves checking, with his consent, his identity, payment and credit history and earnings. Homfi is not responsible for the accuracy of the data provided by the lessee for the purposes of this verification.
- If the lessee does not obtain a positive certificate or it is not carried out at all on your instructions, and you nevertheless conclude a lease agreement with such a lessee, you will not be entitled to the Policy as part of the remuneration.
- If you are not entitled to the Policy under these Regulations, you can purchase it yourself at any time by clicking on this link: https://www.homfi.com/en/services/for-you/insurance-solutions
- If you withdraw from or terminate the Agreement, you will be obliged to reimburse Homfi for the cost of purchasing the Policy.
- The Regulations enter into force on July 1, 2024, and its provisions apply from October 1, 2023. If the Regulations change, you will be informed about it via e-mail.
Regulations of the Start Light service
§ 1. General provisions
- Supplier of the services under the name "Start Light" is Homfi Rental Management limited liability company with its registered office in Kraków at ul. Sukiennicza 8/U8, 31-069 Kraków, entered into the register of entrepreneurs of the National Court Register under the KRS number:0000580645, which operates under the brand homfi and Private House Brokers (hereinafter referred to as: "Guarantee”).
- This regulation (hereinafter referred to as: "Regulations”) defines the principles and rules of participation in Start Light service which the participant accepts upon joining to participate in service and payment for the reservation.
- Entities related to the Guarantor by capital or person, in particular Homfi limited liability company based in Kraków (31-069) at ul. Sukiennicza 8/U8, KRS number: 0000943668, for the purposes of these Regulations will be collectively referred to as "homfi”.
- Service is addressed to natural persons with full legal capacity residing in the Republic of Poland, natural persons running a business and legal persons having their registered office in the territory of Republic of Poland, which want to use the Start Light service under the planned premises lease agreement and meet other conditions.
- [Concepts] For the purposes of the Regulations and the Start Light service, the indicated terms will have the following meanings:
- Lease Agreement - the agreement referred to in Art. 657 of the Civil Code, in relation to the Premises defined below, which is covered by the Start Light service
- Landlord - the lessor indicated in the Lease Agreement, entitled to submit claims under the Guarantee Liability (Claim).
- Tenant - a tenant indicated in the Lease Agreement for whose financial obligations under the Lease Agreement the Guarantor is liable under the terms and conditions described in the Regulations.
- Premises - a residential or commercial premises adapted for residential purposes, covered by the Lease Agreement, which does not include common spaces (e.g. staircases, elevators, etc.), as well as a single-family house with a plot and commercial buildings covered by the Lease Agreement.
- Remuneration - payment from the Tenant to the Guarantor for the readiness to bear warranty liability under Start Light in the amount calculated on the principles specified in the Regulations.
- Contribution - regular monthly payment of Remuneration, calculated according to the principles described in the Regulations.
- Event - resulting from the action or omission of the Tenant or persons residing in the Premises indicated in the Lease Agreement, the cause of damage to the Premises or delay in payment of Rent.
- Guaranteed Sum - the amount limit of the Guarantor's liability indicated in the Certificate, corresponding to 120% (1.2 times) amount of rent.
- Rent - payment due from the Tenant to the Landlord for the use of the Premises under the Lease Agreement, the Rent does not include fees payable to third parties (e.g. utility bills, fees to the housing community/cooperative, etc.).
- Guarantee Certificate - a document defined in § 8 of the Regulations.
- Warranty Period - the time scope of warranty liability, which lasts from the moment of issuing the Warranty Certificate to 30 days from expiration Lease Agreements.
- Guarantee Liability - the Guarantor's liability for the Tenant's financial obligations towards the Landlord under the Rental Agreement, arising as a result of an Event during the Guarantee Period, up to the amount of the Guarantee Sum.
- Claim - the Landlord's request for payment of the amount of compensation or the equivalent of the outstanding Rent, addressed to the Guarantor, under the Guarantee Liability for the Tenant's financial liabilities arising as a result of the Event.
- Start Light - a service covering Warranty Liability, offered by the Guarantor under the terms described in the Regulations.
- Start Light is available from April 30th, 2025 until the Guarantor stops offering the service. All Warranty Certificates issued before the end date of offering the service will be covered by the Regulations for the Warranty Period.
§ 2. Conditions of participation
- In order to engage the service of Light Start, Tenant is obliged to:
- make a reservation of the premises with the available Start Light service via the website reservation online available at www.homfi.com or www.privatehousebrokers.pl,
- pay the reservation fee indicated by homfi in the online booking process,
- express his will to join the service i accept the Regulations,
- sign the Rental Agreement via homfi within 7 days of booking,
- collect the Warranty Certificate,
- In exceptional cases, the 7-day period for concluding the Rental Agreement may be extended with the consent of the Guarantor.
- [Scope of responsibility] The Guarantor accepts warranty liability for one Event and for their sum, up to the amount of the Guaranteed Sum, during the Warranty Period, disclosed in the Warranty Certificate.
- If the amount of Rent is variable (e.g. it is lower in the first month), warranty liability and the method of calculating the Contribiution apply to target fixed amount of Rent.
- [Change of Rent] In the event of an indexation of the Rent, termination of the Rent or its change by amending the Lease Agreement, the Guarantor is liable to 1.2 times Rent after the change, from the date of entry into force of the new Rent amount. At the same time, the amount of the Contribution is also changed by adding such an amount to subsequent Contributions that their sum amounts to 120% of the current Rent in the 12th Contribution (example: for 6 months the Contribution was PLN 500, from the 7th month the rent increases and the Contribution is PLN 600, therefore 6 x PLN 100 remains to be supplemented, which will be added in equal amounts to Contributions 7-12, and so PLN 100 for each).
- [Apparent Rent] The Landlord and the Tenant cannot agree on an apparent increase or decrease in the Rent, which they have not actually applied to the Lease Agreement, in order to increase the Guaranteed Sum or reduce the Contribution. In such a case, the Guarantor may waive liability for Light Start. In case of doubt, the Guarantor may request proof of Rent payment in order to verify its actual amount.
- [Payment due date] Claim becomes payable under the condition:
- prior request to the Tenant for payment in writing, setting a 7-day payment deadline, at least in documentary form for evidentiary purposes (e.g. e-mail to the address in the Lease Agreement),
- expiration of every least 3 days working days from the date of expiry of the deadline specified in point and.
- [Minimum rental period] Start Light is only available for lease agreements concluded on indefinite period or concluded for a fixed period longer than 6 months.
- The reservation fee is calculated in the amount of the first Contribution. If the Tenant signs the Rental Agreement, the fee paid is counted towards the first Contribution. If the Tenant does not sign the Lease Agreement for reasons attributable to him, the reservation fee is retained by homfi. In other cases, the reservation fee is refunded.
§ 3. Scope of responsibility
- [Responsibility for guests] The Guarantor is also liable for damages occurring in the Premises, up to the amount of the Guaranteed Sum, if the Event was caused by actions or omissions persons or animals that were admitted to the Premises by the Tenant or persons residing in the Premises, described in the Lease Agreement.
- [Purchasing a Warranty] The Tenant may apply for an increase in the Guaranteed Sum by another 120% of the Rent by issuing another Guarantee Certificate. for an additional fee of 10% Rent for 12 months, on the same terms as the first Certificate. However, the Guarantor will issue such a Certificate only after assessing the current cooperation with the Tenant and the business risk. The same rules described in the Regulations apply to each Certificate.
- [Type of premises] The service excludes non-residential, commercial and service premises, with the exception of non-residential premises actually adapted to meet housing needs (e.g. so-called micro-apartments).
- [Exclusions] The Guarantor is not liable for damage resulting from:
- as a result of a crime or offense,
- under the influence of drugs or alcohol,
- intentionally or as a result of gross negligence,
- as a result of force majeure,
- for reasons that cannot be clearly attributed to the actions or omissions of the Tenant or the persons indicated in section 1 (guilt principle).
§ 4. Submitting a Claim for Payment - Claim
- In order to pay out the amounts from the Guaranteed Sum, Landlord submits a request for the payment of funds to the Guarantor, using a dedicated form or by e-mail to the following address help@homfi.com, indicating or appending:
- Warranty Certificate number,
- requested amount to be withdrawn,
- bank account number for withdrawal,
- the basis of the Tenant's liability along with a description of the situation, e.g. rent arrears, invoice for repairing damage,
- payment deadline by the Tenant,
- a copy of the Tenant's request for payment/damage coverage.
- Along with the application The landlord will submit a declaration about this, That:
- by the date of submission of the notification, the amount due from the Tenant covered by the notification has not been paid,
- in the event of payment by the Tenant after submitting the notification referred to in section 1, will immediately inform the Guarantor about the impact receivables and their amount,
- all data and information provided in the implementation application are true,
- transfers the rights to pay any compensation from the Tenant's civil liability policy to the Guarantor up to the amount covered by the payment request (section 1 point b) - upon each request, the Lessor is obliged to provide the Guarantor with a document confirming the transfer of rights to compensation, in the form reserved by the insurer, under penalty of the obligation to return the compensation.
- [Deadline for consideration] The claim will be considered by the Guarantor within 7 business days from the date of its receipt by post or e-mail to the following address: help@homfi.com
- [Additions to the application] If the application is not complete or if additional arrangements are necessary, the Guarantor will, within 7 business days of its receipt, call on the Lessor to complete it, indicating what exactly is missing and setting a deadline of another 7 business days to complete it. In such a case, the diagnosis deadline is extended to another 7 business days from the time the data is completed by the Lessor. If the Landlord does not complete the documents on time, the Guarantor refuses to pay.
- The Guarantor may ask the Tenant to respond to the circumstances presented by the Landlord, disclosing the content of the notification.
- The guarantor may refuse to pay out the funds if:
- the application does not contain specific information, after requesting the Landlord to complete it,
- there are circumstances excluding the Guarantor's liability indicated in the Regulations,
- there are significant doubts as to the facts or veracity of the report (e.g. lack of evidence of damage),
- Claim was reported after the Liability Period.
- If the Lessor's claim resulting from the notification is accepted, the Guarantor will pay the funds on time 3 days working days from the date of making the decision, which will also be immediately made available to the Landlord and the Tenant.
- In the event of refusal to acknowledge the Lessor's claim arising from the notification, the Guarantor issues a refusal, justifying cause and sending it to the Landlord and the Tenant.
- [Advance payment for repairs] The payment of funds from Start Light, if there is a Warranty Liability, to the Lessor in order to perform repairs or purchase equipment, must be submitted together with the elements indicated in section. 1 - 2:
- repair calculation prepared in writing or in documentary form by an entity professionally dealing with this type of repairs, taking into account the costs of materials and labor,
- and after completion of the works, but no later than 60 days from the payment of funds, submission VAT invoices or a signed bill for repairs performed.
- In the event of failure to fulfill the obligation to submit a VAT invoice to the Guarantor within 60 days of the payment of funds to the Lessor, the funds paid will be immediately returned and a negative decision will be issued.
§ 5. Appeals
- The Lessor who has submitted a Claim in accordance with § 4 section is entitled to appeal. 1 - 2 or section 10 of the Regulations, and in respect of which a decision was issued to refuse payment of the amount due.
- The appeal must be submitted within 7 business days of delivery of the negative decision to the Landlord.
- The basis for accepting the appeal may be incorrect findings or incorrect interpretation of the original notification or the Regulations.
- The appeal must be submitted in writing or by e-mail to the address help@homfi.com, should include the title (reference), data of the applicant, number Warranty Certificate and appropriate argumentation.
- The appeal is heard within 7 business days of its receipt; the appeal may be heard by the same person on the Guarantor's side who issued the negative decision.
§ 6. Circumstances excluding liability
- The Guarantor shall not bear Warranty Liability in the following cases:
- the original performance was paid by the Tenant or another third party, also after the Guarantor accepted liability or he paid for the Tenant,
- have not expired 3 business days from the due date of the claim towards the Tenant,
- The tenant was not requested in writing to pay with an assignment at least 7 day period,
- a period of 30 days has passed since the end of the Lease Agreement (Warranty Period) and during this time the claim has not been submitted by the Lessor,
- documents and attachments (e.g. photos) submitted with the notification or the circumstances indicated in the notification turned out to be false, forged, inconsistent with the facts or illegible, concern another premises or there are reasonable doubts as to the authenticity of the submitted attachments,
- in relation to a single Event and the sum of Events - occurred exhaustion of the Guaranteed Sum,
- 30 days have passed since death of the Tenant or assignment of his rights and obligations under the Rental Agreement to another entity,
- has expired 30 days from the loss of legal personality of the Tenant, if he was not a natural person,
- the Tenant's obligations for which the Guarantor is responsible have expired (e.g. withdrawal from the Rental Agreement or limitation period),
- The event or damage for which the Lessor submits a Claim occurred outside the Warranty Period,
- when the Tenant and the Landlord perform apparent actions or omissions that aim to unjustifiably obtain benefits under the Guarantee, e.g. by artificially increasing the Rent or demanding payment of Rent that has already been paid,
- submitting untrue declarations of will, in particular attempts to extort benefits from the Start Light service.
- If the Guarantor paid a specific amount to the Lessor and then it turned out that his liability was or became excluded, the Lessor will immediately refund the Guarantorwi the amount paid to him along with the maximum interest for delay from the date of payment.
§ 7. Contribution
In exchange for accepting the Guarantee Liability, the Tenant pays the Guarantor a Remuneration in the form of a monthly Contribution in the amount of 20% of the monthly Czynszu for the first 12 months of the Lease Agreement and in the amount of 2,5% of the monthly Rent for each subsequent month after the expiry of the 12 months of the Lease Agreement.
In the case of fixed-term contracts shorter than 12 months, the Remuneration is also paid in the form of a Contribution according to the formula:
Rent x 20% x 12/Y, where Y is the number of months for which the Lease Agreement is concluded.
In the event of termination of the Rental Agreement concluded for an indefinite period before the expiry of 12 months from its conclusion, the Remuneration is due to the Guarantor in the total amount equivalent to 12 monthly contributions (example: the contract for an indefinite period was terminated after 9 months, the Tenant is obliged to pay a contribution of 20% of the last Rent in the last month). Other contributions to be paid (in the above example: in 3 months) will be paid by the Tenant once on the date of expiry of the Lease Agreement or monthly in the current amount until the full amount is paid.
[Expiration of UN before 12 months] If a new Rental Agreement is concluded and covered by the Start Light service, the remaining Contributions to be paid as described in section 3, they are consumed by Contributions relating to the new Rental Agreement. If the remaining Contributions to be paid are higher than the Contributions resulting from the new Rental Agreement, the Tenant pays higher Contributions in the amount corresponding to the remaining Contributions under the previous agreement. This paragraph does not apply to the situation described in paragraph. 5. Example: The lease agreement for an indefinite period expired after 9 months, but the Tenant concluded a new Lease Agreement for another Premises with the Start Light service. He had PLN 500 left to pay the Contribution from the previous contract per month for 3 months, but under the new contract The Contribution is PLN 700 per month. The contributions are not cumulative and the Tenant will pay PLN 700 per month.
[Continuation of the Lease Agreement] If the Lease Agreement is extended by an annex or a new Lease Agreement is concluded between the same parties and regarding the same Premises, immediately after the end of the previous agreement, with the intention of continuing the Start Light service, the reduction of the Remuneration remains in force. The Remuneration Reduction applies only if the Landlord fails to submit any claims in relation to the extended Lease Agreement.
The Contribution is payable by the 5th day of a given month in advance to the bank account indicated by the Guarantor.
If the rental ratio in a given contribution period does not correspond to the number of days in a calendar month (e.g. contract concluded on March 15), the contribution will be calculated in proportion to the number of contribution days in a given month in relation to the base rate, e.g. 15 days in a month - base rate x ½. For the purposes of the Regulations, it is assumed that each month has 30 days.
If you use the Start Light service, you will receive a 100% discount on the intermediation service.
§ 8. Guarantee Certificate
- The Guarantee Certificate is a document containing the name and surname of the Tenant, the amount of the Guaranteed Sum, the address of the Premises and the Guarantee Period, its graphic design may change.
- The Warranty Certificate is a document issued in electronic form. Each Certificate has its own unique number.
- The Lessor can verify the authenticity of the Certificate by sending it to the e-mail address help@homfi.com. Homfi will respond within 3 business days confirming or denying its compliance with the one issued by the Guarantor.
- The certificate becomes invalid in the event of
- exhaustion of the Guaranteed Sum,
- expiry of the Guarantor's liability (e.g. as a result of the Tenant's death, expiry of the Liability Period, the Tenant's objection to the termination of the Regulations),
- expiry of the Warranty Period.
- A separate Guarantee Certificate is issued for each Guaranteed Sum, even if the same person is a party to several Rental Agreements. Tenant.
- The Landlord is entitled to request the Tenant's Guarantee Certificate.
§ 9. Termination
- [Reasons for termination] Delay in any payment Contributions, over 14 days from the due date or declaring bankruptcy of the Tenant, gives the Guarantor the right to terminate the Start Light service to the Tenant immediately. Responsibility towards the Lessor, however, lasts for the Guarantee Period and until the Guaranteed Sum, as indicated in the Guarantee Certificate, is exhausted.
- [Effects of termination] In the event of termination of Start Light, the Tenant is obliged to make an immediate and one-off payment of the entire Remuneration calculated until the end of the Lease Agreement. However, the Guarantor may set an additional deadline for payment of the entire Remuneration, not longer than 14 days.
- In the case described in section 2, in relation to the Rental Agreement concluded for an indefinite period, the remaining Remuneration until the end of the agreement will amount to the sum of Contributions provided for 12 subsequent months of the Rental Agreement, taking into account the reduction referred to in § 7 ust. 1 Regulations.
- In the case specified in section 2 and 3, the Tenant is also obliged to cover costs debt collection in height 25% of the Guaranteed Sum.
- At the Tenant's request, it is possible to restore the service and installment contribution periods if, within 7 days of receiving the notice of termination of Start Light, the Tenant pays the entire outstanding amount and covers additional fee for restoring service in the amount of 25% Guaranteed Sum. The reinstatement of Contributions depends on the prior decision of the Guarantor.
§ 10. Entity transformations
- [Change of Tenant] In the event of loss of legal entity by the Tenant (e.g. death, dissolution of the company) or assignment of its rights and obligations to another entity, Start Light becomes invalid 30 days after this event. The tenant taking the place of the heir or assignor may start the service again, but does not continue the service.
- [Change of Landlord] In the event of a change of the Landlord as a result of the sale of real estate or the assignment of rights and obligations, the new Landlord is entitled to exercise the rights from Start Light, but must demonstrate the transfer of rights with a document presented in writing or in a higher form under pain of nullity.
- [Multiple Tenants] In the case of many Tenants of the same Premises, the Start Light service is concluded with one dominant Tenant or with each separately. The condition for providing the Start Light service in the case of many Tenants of the same Premises is their joint and several liability towards the Landlord, described in the Lease Agreement.
- [Multiple Landlords] If there are many Landlords in one Lease Agreement, their claim for payment of funds from the Start Light service, as well as the rights arising from the Regulations, are joint and several (Example: receipt by one of the Landlords of the amount of PLN 500 from the Guaranteed Sum is effective against all Landlords, a Claim submitted by one of the Landlords is effective against all).
- [Landlords' position] In the event of a dispute between the Landlords regarding the rights arising from the Light Start, The Guarantor has the right to withhold the payment of funds from Start Light until a uniform position is adopted (example: there are two Landlords. One of them reports that he has not received the Rent payment, but the other of them believes that he has received the entire Rent and transferred half of it to the first one).
- In the event of concluding a Lease Agreement by a married couple (as Tenant) located in the matrimonial community of property regime, guarantee liability is borne for both spouses, and each of them is entitled to all matters related to the Start Light service towards the Guarantor, and their liability towards the Guarantor will apply to their joint property as well as to each of them separately.
§ 11. Refund for the claim-free contribution period
- The Guarantor will pay the Tenant 25% of the sum of the contributions paid until the end of the lease agreement (maximum for the first 12 months of the lease agreement) after the end of the Lease Agreement, provided:
- paying all contributions on time throughout the entire contribution period,
- failure to submit any claims for payment of funds from Start Light by the Lessor during the entire Guarantee Period (rental agreement period + 30 days),
- termination of the Lease Agreement and return of the premises to the Landlord.
- The refund does not apply to the extension of the Rental Agreement described in § 7 ust. 5 Regulations, as well as cases of violation of the Regulations by the Tenant.
§ 12. Transferring the service to other apartments
- From the moment of joining Start Light in accordance with § 2 of the Regulations, the Tenant may use the service in relation to subsequent Lease Agreements.
- Covering another lease agreement with Start Light only requires reporting this agreement in accordance with § 2 of the Regulations.
- The Guarantor may refuse to cover the next Lease Agreement with Start Light i refund the paid reservation fee, in the case of:
- occurrence of any unsettled obligations towards the Guarantor or the Lessor,
- concluding a lease agreement without the participation of homfi as an intermediary,
- lack of a handover and acceptance protocol of the previous Premises covered by the Start Light service
§ 13. Complaints
- Tenant Maybe submit any complaints regarding the Promotion electronically to the e-mail address: help@homfi.com with the note "Start Light - complaint".
- The complaint must include: name and surname the submitter, his exact correspondence address and e-mail address, the number of the Guarantee Certificate, as well as a precise description of the reason for the complaint and the desired behavior of the Guarantor.
- About how to handle complaints submitting will be informed immediately in documentary form, but no later than within 14 days from the date of submission of the complaint.
- Consideration of the complaint exhausts the complaint procedure conducted by the Guarantor.
- The complaint procedure is voluntary and does not exclude the rights of the submitter granted under applicable law, including the possibility of pursuing claims through court proceedings.
- Filing a Complaint does not suspend debt collection activities.
§ 14. Personal Data
- The controller of personal data, within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, OJ L. 2016.119.1 of 2016/05/04, next: "GDPR"), belonging to Tenants / Landlords using Light Start, Is Guarantee.
- Tenant / The landlord can contact Guarantor in all matters related to the processing of personal data, including in order to exercise your rights related to the processing of personal data via e-mail office@homfi.com or in writing to the registered office address Guarantor.
- Personal data Tenants/Landlords will be processed for the purpose of:
- enabling Tenants / The Landlord uses Start Light services - the legal basis is the performance of the contract (Article 6(1)(b) of the GDPR);
- consideration and response to a submitted complaint - the legal basis is legitimate interest Guarantor (Article 6(1)(f) of the GDPR) consisting in the necessity of processing personal data in order to consider and respond to the submitted complaint;
- possible investigation or protection against claims - the legal basis is legitimate interest Guarantor is about enabling Guarantor determining and pursuing possible claims or defending against such claims.
- Personal data Tenants / Landlords will be processed for the period necessary to exercise the rights under the Promotion, as well as for the period necessary to consider and respond to the complaint. The period of personal data processing may be extended each time by the limitation period for claims, if the processing of personal data is necessary to pursue possible claims or defend against such claims by Guarantor or it will result from the provisions of generally applicable law.
- To everyone Tenants / The Landlord has the right to access his personal data and the right to request their rectification, deletion or limitation of their processing.
- To everyone Tenants / The Landlord has the right to object to the processing of his personal data.
- To everyone Tenants / The Landlord also has the right to lodge a complaint with the supervisory authority responsible for the protection of personal data in the Member State of his habitual residence, place of work or place of the alleged infringement (in Poland: to the President of the Personal Data Protection Office).
§ 15. Final provisions
- The Guarantor has the right to exclude the Tenant from using the Start Light service if as a result of solvency verification it turns out that he has a justified suspicion that the Tenant will not be able to settle the obligations to pay the Contribution or that he will not be a reliable Tenant.
- The Tenant authorizes the Guarantor to represent him before the insurer under the tenant's civil liability insurance and undertakes to confirm such authorization each time in the manner required by the insurer.
- The regulations are public and Is shared Tenants before joining services and upon his written request, sent to the following address Guarantor. The regulations are also available at the headquarters homfi and on the website Guarantor at: https://www.homfi.com/regulaminy and https://www.privatehousebrokers.pl
- Guarantee reserves the right to change any of the Regulations Light Start at any time. In particular, in the cases described below:
- changes in generally applicable provisions or the issuance of judgments that have or may affect the rights and obligations of the parties specified in the Regulations
- changes in the technical conditions for the provision of the service, changes in the conditions for the provision of related services by other entities,
- as a result of events occurring as a result of force majeure, organizational changes or legal transformations of the Guarantor, including those that do not result in legal consequences, formal and organizational changes on the part of the service.
- the changes introduced in the Regulations and annexes do not change the essence of the regulations, do not affect the rights and obligations of third parties, and are treated only in a supplementary way.
- In the event of a change in the Regulations that essentially changes the nature of the service or significantly affects the rights and obligations of the Tenant, it shall be made with at least 2 weeks' notice, containing the information specified in section 6, sent to the Tenant in documentary form (e.g. by e-mail). The Tenant has the right to object to the termination of the Regulations in documentary form (e.g. by e-mail) during the notice period, what will it mean inexpiration of the Light Start and the end of the Protection Period on the date of expiry of the notice.
- In the case specified in section 5, the Tenant is obliged, within 14 days from the expiry of the Light Start, to pay a Contribution in the amount of 10% of the Rent, multiplied by the number of months remaining until the 12th month of the Protection Period, if it had not expired as a result of termination.
- The Guarantor also makes available the previous wordings of the Regulations on the website, indicating the dates of their update.
- In the event of the Tenant's delay in fulfilling the monetary obligation, the Guarantor may charge maximum interest.
- The landlord may be represented by an attorney.
- In matters not regulated in the Regulations, generally applicable provisions of Polish law shall apply, in particular the Polish Civil Code and the concepts defined therein (e.g. month defined as 30 days in art. 114 of Polish Civil Code).